Unlike standalone payment processors that require manual posting, KasperPay is built directly into your Open Dental workflow. Here is how a typical payment flows through the system:
Dental practices that process payments outside of their practice management system face a hidden tax on every transaction. According to the American Dental Association Health Policy Institute, the average dental practice loses approximately 9% of potential revenue to operational leakage—and manual payment workflows are a leading contributor.
When payments are collected through a standalone terminal or external processor, your team must manually enter the amount, match it to the correct procedure codes, and post it to the patient's ledger. Each of those steps introduces the possibility of error: a miskeyed amount, a payment posted to the wrong patient, or a transaction that never gets entered at all.
KasperPay eliminates this manual workflow entirely. Because it is integrated directly into Open Dental, every payment—whether collected via terminal, card-on-file, or text-to-pay link—is automatically allocated to the correct procedures and posted to the ledger in real time. Missed or failed payments are flagged automatically and surface in Kasper's Revenue Leakage Protector dashboard, so nothing falls through the cracks.
With text-to-pay, patients receive a secure payment link via SMS. They tap the link, see the amount due with a breakdown of services, enter their card information (or use a saved card), and pay—all from their phone. The entire process takes under 60 seconds, and the payment posts to Open Dental before the patient leaves the parking lot.
For in-office payments, the experience is equally streamlined. Your front desk selects the payment method in Kasper, the patient taps or inserts their card on the terminal, and the transaction is automatically recorded in Open Dental. No paper receipts to file, no amounts to re-enter.
KasperPay is built on PCI-DSS Level 1 compliant infrastructure, the highest level of payment security certification. All credit card data is tokenized and encrypted in transit and at rest, meaning your practice never stores raw card numbers on your systems.
Because dental payments often include protected health information (procedure descriptions, patient identifiers), KasperPay also adheres to HIPAA security requirements for electronic transactions. Payment data transmitted between Kasper and Open Dental is encrypted end-to-end.
KasperPay works with industry-standard payment terminals that support tap, chip, swipe, and manual entry. Your practice can use countertop terminals at the front desk or portable wireless terminals for operatory-side payments. Kasper's team handles terminal setup, configuration, and connectivity to your Open Dental environment during onboarding.
The all-in-one solution that provide your patients the convenience they crave with easy online scheduling, making booking appointments a breeze.
